Reference

How b555 Handles Your Personal Information

This Privacy Policy covers what data b555 collects when you use our platform, how we use it, and the rights you hold over it.

Data collected at account levelbKash, Nagad, Rocket payment contextYour right to access and deleteCookies and device dataContact us directly
b555 How b555 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Email Support Send a privacy request to our support address and we'll respond to data access, correction or deletion queries. We aim to reply within the timeframe your region's rules require.
Live Chat Open the chat window inside your b555 account to raise a privacy concern directly with our Bangladesh support team. Available during platform operating hours for account-linked queries.
Account Settings Some data preferences — including cookie consent and marketing contact — can be managed directly inside your account settings without contacting us at all.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Account Security

Your b555 account is protected by password hashing and OTP verification at login. We never store your bKash, Nagad or Rocket PIN — payment authentication happens inside those apps, not on ours.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can withdraw cookie consent at any time via your browser settings or our cookie banner.

Data Retention

Active account data is kept for the life of your account plus the period required under applicable regulations. When you ask us to delete non-mandatory data after account closure, we act on that request within the window local rules allow.

Your Rights

Depending on your eligible region, you may have the right to access a copy of your data, correct inaccurate records, or ask us to restrict how we process it. Contact support to make any of these requests.

Common Questions About Your Privacy on b555

We collect your name, contact details and the payment method you register with — bKash, Nagad or Rocket. We also log transactional and device data to keep your account wallet accurate and the platform secure.

We share data only to process payments through local rails like bKash and Nagad, or where the law in your eligible region requires it. We do not sell your personal information to any outside party.

We store a reference to your linked wallet for transaction records, but we never hold your bKash PIN or Nagad authentication codes. Payment authentication runs inside those apps, not on b555 servers.

Yes. Depending on your eligible region, you have the right to request a copy of the data we hold. Contact our support team by email or live chat and we'll handle your request within the required timeframe.

After closing your account, contact support to request deletion of data we are not legally required to retain. We'll confirm what can be removed and complete the deletion within the period local regulations allow.

We use session cookies for login continuity and analytics cookies to improve the lobby. You can manage your cookie preferences through our banner when you first visit, or via your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.