How Our Legal Terms Work for You
Our terms cover account registration, deposit and withdrawal conduct, and how disputes are handled. When you fund your account using bKash, Nagad, or Rocket, those transactions are subject to both our wallet policy and the terms of the payment provider you use. We do not process
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payments on your behalf outside those rails, and we do not store your mobile banking credentials. Withdrawals are released to the same wallet used for the deposit where technically possible — if you deposited via Nagad, your withdrawal request routes back through Nagad. Account eligibility is
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determined at registration: you confirm you are accessing from a region where this platform is permitted. If local law changes or your region becomes ineligible, your account may be suspended and your balance returned to your registered wallet. Any dispute about a transaction should be raised
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through our support channel within 30 days of the transaction date. We keep transaction records and can share them with you on request. Nothing in these terms removes rights you hold under Bangladesh consumer law where those rights apply.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.